Utilization Impact of Zoom Application on Teaching and Learning Among Tertiary Institutions Students in Lagos State, Nigeria

Abstract

The rise of digital education and increasing reliance on virtual platforms especially during and after COVID- 19 pandemic, zoom as emerged as prominent tool for delivering remote education. Therefore, this study explores the utilization impact of zoom application on teaching and learning among tertiary institutions students in Lagos State. It looks at how higher education institutions use Zoom in their teaching and assesses how it affects learning outcomes, student engagement, and teaching effectiveness. For the study, four research questions and four research hypotheses were developed. The study used a Google Forms questionnaire and was a descriptive survey. One hundred respondents from all departments and faculties at Lagos State University of Science and Technology (LASUSTECH) were chosen using simple random selection. Experts in educational technology validated the tool, and Cronbach's alpha was used to determine its dependability index, which came out at 0.81. The research questions were answered using mean and bar charts, and the research hypotheses were tested using ANOVA.Findings reveal that there is no significant impact between the level of zoom utilization and the categorical variables of awareness, benefits and challenges based on gender. It was recommended that tertiary institutions should prioritize improving infrastructure, such as providing reliable internet access and devices,and to facilitate seamless use of zoom and other online platforms. A blended learning model integrating in-person and virtual methods can also enhance teaching and learning experiences. Keywords: Utilization, effectiveness, zoom application, teaching and learning, tertiary institution